We’re Here To Help
We’ve gathered the following information and resources to help you and your pets navigate some of life’s unexpected changes and challenges.
If you are part of an organization providing support to pet guardians that may fit the resources on this page, please email your information to communications@edmontonhumanesociety.com.
Guides for Pet Guardians
At EHS, we’ve created a variety of guides and resources to help you navigate through life with your pet. Our guides cover topics from welcoming home a new animal companion to enrichment and daily care.
Free Pet Behaviour Hotline
If you’re experiencing behavioural difficulties with your cat or dog and need to talk to a professional about your concerns, our knowledgeable trainers are here to support you.
To use the hotline, email or call us with your question. Our team will review your question and get back to you within 3 business days.
Here are some additional training and enrichment videos/resources we recommend:
- Dogs Trust Dog Training Resources
- Home School the Dog from DogsThat.com
- ASPCA DIY Canine Enrichment
- ASPCA DIY Feline Enrichment
- ASPCA At-Home Tips for Keeping Your Pets busy and Engaged
To help manage separation anxiety in your pet, we recommend:
- EHS Dog Behaviour Guide: Separation Anxiety
- Free Free At Home Webinar – Now You’re Here, Now You’re Not: Preparing Your Pet for Yet Another Change
- Fear Free At Home: Helping Dogs with Separation Anxiety
- ASPCA Common Dog Behaviour Issues: Separation Anxiety
If you are experiencing other behaviour issues with your pet, we recommend reading ASPCA’s Common Cat Behaviour Issues and ASPCA Common Dog Behaviour Issues resources.
Lost Pet Support
Losing a pet can be stressful, both for us and our animals. The Edmonton Humane Society takes in lost or stray animals from outside the City of Edmonton. Animals found within the City of Edmonton are taken to the Animal Care & Control Centre.
Visit our lost pet page for more information and resources.
Rental Supports for People with Pets
We understand that finding a rental property that accepts pets can be a challenge.
Check Our List of Pet-Friendly Rental Companies
We’ve put together a list of rental companies in Edmonton who offer pet-friendly places who you can contact.
Read Our Renting with Pets Guide
You can also read our guide for renting with pets, which is full of useful information, advice and links for anyone looking to rent with their animal companion.
Veterinary Care Resources
We understand many people are facing financial challenges. If you’re struggling to afford veterinary care for your pet, there are resources available to help.
Our HELP Tool has a variety of veterinary care resources available for you to explore.
Food Banks for Pets
EHS Pet Pantry
If you or someone you know is struggling to feed their pet – we can help. Our Pet Pantry program helps pet guardians facing financial barriers access food and supplies for their companion animals.
Other Pet Food Banks to Consider
The following food banks and organizations help to provide pet food supplies.
While we do our best to ensure all of these resources listed are accurate, please contact each organization if you have questions or to confirm program details.
*Note: if you are viewing on mobile, you may need to scroll right on the below table to see the contact details for each food bank.
| Location | Organization Info | Phone |
| Edmonton | Boyle Street’s Pet Food Bank Wednesdays from 10:00 a.m. to 12:00 p.m. Access through King Thunderbird Centre (10740 99 St.). Find on Instagram | 587-357-2184 |
| Edmonton | Edmonton Food Bank (Food hampers can include pet food) Contact to Request and Schedule Pick-up | 780-425-4190 |
| Edmonton | Parachute for Pets Edmonton Tuesdays to Saturdays from 12:00 to 4:00 p.m. | 587-598-7723 |
| Calgary | AARCS Food Assistance Program | Request Online |
| Calgary | Parachute for Pets Pet Food Bank | Apply on Website |
| Calgary | MEOW Foundation Cat Food Assistance | Request Online |
| Red Deer | Alberta Animal Services or Red Deer Food Bank | 403-347-2388 / 403-346-1505 |
| Lethbridge | City of Lethbridge Pet Food Bank | 403-320-4099 (Option 3) |
| Fort McMurray | Fort McMurray SPCA Pet Food Bank | 780-743-8997 |
| Across Canada | Humane Canada National Pet Food Bank Map | N/A |
Food Banks for People
The below food banks for people may also have some supplies for pets. We recommend calling in advance to check supplies.
*Note: if you are viewing on mobile, you may need to scroll right on the below table to see the contact details for each food bank.
Emergency Preparedness With Pets
Being prepared for an emergency in advance will give you peace of mind that both you and your pets will have what you need in the event of a crisis.
It is recommended that you have 14 days worth of supplies. You can learn more about the steps you can take to make sure you and your animal companions are prepared in case of an emergency by reading our article linked below.
For more information on emergency preparedness, visit the Government of Canada Get Prepared website.
Emergency Boarding Services
We understand that unexpected and crisis situations arise where you may be unable to keep your pet temporarily.