Before You Adopt
Pet adoption is a big commitment. We encourage you to spend considerable time thinking about and researching the type of pet most suitable to your family. Most breeds have their own characteristic traits and specific needs which need to be considered. Remember that some animals have lifespans of 20 years or more.
Prospective adopters will meet the following requirements:
- You must be at least 18 years old.
- You must have two pieces of identification, with at least one showing your current address and a picture.
- ALL FAMILY MEMBERS, sometimes including family pets, must be present during the adoption process.
- If you already have a dog and are considering adopting another one, you MUST be prepared to bring your current family dog to the interview. This will help you to determine if all family members and existing pets will get along with the new pet.
If you live in rental accommodations, please confirm that your landlord allows the type of pet you are considering and that you have paid your pet deposit before you adopt. There are NO REFUNDS OR EXCHANGES if the building owner does not accept the animal. In addition, you will have to pay all regular surrender fees if you need to return the animal to the Edmonton Humane Society.
If you are looking to adopt a dog or puppy please note:
Some of the dogs on our web site have recommendations on the age of younger family members. These restrictions are placed out of the concern of the dogs as well as in consideration of families.
Remember that new animals arrive every day. You may have to return to the shelter a number of times before you find a good match. It is better to wait and come back again than it is to take home an animal who does not suit your lifestyle.
*Please note that the adoption process can take up to 3 hours. This process includes looking at our animals and then working with our staff to process your application. We want to make sure that you have sufficient time to make the right decision, and we also want to make sure that you have all the information you need to help | care for this pet properly.
The Adoption Process
- Take the pet portfolio of the animal you wish to adopt to the adoption’s desk. This pet portfolio will be just outside of the room or on the wall corresponding to the kennel.
- The animal care team will review the animals medical and behaviour to ensure it’s a good fit. Before moving forward with adopting an animal if you are renting we require written consent (an email) from the landlord that you may adopt.
- If you are interested in adopting a dog we will be required to review our waivers and have them signed by you prior to interacting with the dogs. Our staff will then bring you inside the dog’s area to meet them and answer any questions you may have in regards to the animal.
- Once you have decided to move forward with adopting the animal, you will receive pre-adoption paper work to complete. Your selected animal is reserved for you while you complete the paperwork. Once we receive the paperwork back we will advise you on how many interviews are ahead of you and an estimated timeline. You must remain in the shelter while you are waiting, but are welcome to visit anywhere in the shelter while you wait.
a. Ensure you have a piece of photo identification with your current address. If you address is not up to date, we will require proof of address.
- If you are adopting a dog and already have a dog at home, a meet and greet will need to be scheduled if the family dog is not already at the shelter. We only do meet and greets with dogs.
- Once a staff member is ready for your interview you will be paged, called, or texted. Your interview consists of a one on one meeting with an adoption counselor to answers to any of your questions and review behavior and medical history.
- After your interview, while we get your new pet ready during its exit exam feel free to do a bit of shopping at our Bingo’s pet retail store (100% of profits go back to the shelter) to purchase any supplies you may need for your new pet.
- You will be called again when the adoption representative is ready to complete your application and receive payment. At this point in time it will be required to purchase your animal’s license if you live within the City of Edmonton (animals over 6 months).
- We will send you home with your animal same day. Cats, small animals and birds will be placed in a cardboard carrier for your convenience. For Dogs you will be required to have a leash and collar to take your new dog home You will also be registered for a free 30 day trial of PetPlan insurance, a Eidap microchip, and receive coupons and a sample of food from Royal Canin.
*Please note: You MUST come to the shelter IN PERSON to meet the animal. Please do not fax the forms to us. Animals cannot be held over the phone.
Adopters can surrender their new animal with no fee within 15 to 30 days. Any return after 30 days, the adopter pays the full surrender fee.
Pets as Gifts
The Edmonton Humane Society does not allow pets as surprise gifts. Providing a home for an animal requires a great deal of thought, consideration, and commitment, and should not be adopted on a spur-of-the-moment decision or for a “surprise.” The future caregiver(s) needs to have agreed to the adoption and be prepared for the work involved in caring for a pet.
Whether you are young or just young at heart, two legged or four legged, by yourself or with a group of friends or colleagues, chances are we have an education program to fit your needs.