We understand that sometimes life changes and your pet may no longer be able to live with you. 

This is a big decision, so we encourage you to consider alternatives to surrendering before booking a surrender appointment.


Surrender appointments are limited and each request will be evaluated on a case-by-case basis. Appointment availability will vary depending on the animal and its needs, as well as the space and resources we currently have available at our shelter.

Please see the information below for how to submit a surrender request. A team member will then be in contact to let you know when an appointment may be available.

Before You Surrender:

We understand that surrendering a pet can be a difficult and emotional decision to make, and appreciate that you are doing what is best for your pet and your family.

Surrendering a pet to a shelter should be a last resort after exploring all other options. Before you proceed with requesting a surrender appointment, we recommend looking into the following resources depending on your situation:

If you are considering surrendering your pet due to being in a rental situation, please look through our EHS Guide to Renting with Pets for information that may help you remain with your companion animal.

  • Our Pet Pantry program helps pet owners facing financial barriers access food and supplies for their companion animals.
  • Check our Resources for Pet Guardians where you can find a list of pet food banks in Alberta and resources for financial support for veterinary care.

We also suggest trying to re-home your pet privately with the help of family and friends. A shelter environment is unfamiliar for most pets which can be stressful, so it is often best for your pet if they can go straight into another home without having to come to a shelter.

Request an appointment:

All surrenders at the Edmonton Humane Society are done by appointment only in order to prepare for your pet’s arrival and to ensure we have the space and resources available to provide the best possible care.

Please note, all appointments require proof of ownership, or proof of authority to surrender on behalf of the owner.

  • Submit your surrender request below to inform us about your situation.
  • A member of our team will contact you within ten business days of your submission to discuss potential solutions with you.

Please do not bring your pet to our shelter unless an appointment has been booked, as we may not have space available.

If you have an emergency situation or to surrender litters of puppies or kittens, please call us at 780-491-3522 or email: [email protected]

What to bring to your appointment:

  • A driver’s license or other government issued ID
  • Your pet’s veterinary records, if you have not emailed them in advance
  • Proof of ownership for your animal (licensing records, proof of microchip/tattoo, bill of sale, veterinary records with your name, etc.)
  • Your pet’s surrender fee. 

Surrender fees:

Fees collected help with costs of your pet’s stay, including: food, cleaning, enrichment, medical procedures, vaccines, surgeries, and socialization.

Please Note: Surrender fees are non-refundable.

A team member will confirm pricing with you at the time of booking.

Animal Type Admissions Fee
No medical/behaviour issues
Under 7 years
Spayed / Neutered
Medical/behaviour issues
Over 7 years
Not Spayed / Neutered
Puppy (3-6 months) $80
First litter (under 3 months) $0
No medical/behaviour issue
Under 7 years
Spayed / Neutered
Medical/behaviour issues
Over 7 years
Not Spayed / Neutered
Kitten (3-6 months) or
Under 6 months (with medical issues)
Kitten or First litter (8 weeks – 3 months)
Note: kittens under 3 months should be weaned

Questions? Email [email protected]

Help animals in need.

Help animals in need.